Privacy Policy | ThinkNCollab

1. Introduction

Welcome to ThinkNCollab We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, mobile application, or services (collectively, the "Services").

By using ThinkNCollab, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Services.

Key Point: We never sell your personal data to third parties.

2. Information We Collect

We collect various types of information to provide and improve our Services to you:

2.1 Personal Information

Account Information: Name, email address, phone number, and password when you create an account.
Profile Information: Profile picture, job title, and other details you choose to provide.
Payment Information: Credit card details, billing address, and transaction history (processed securely via Razorpay).
Room & Board Data: Room names/types, member roles, project content you create.
Idea Validation Data: Submitted ideas, votes, reviews, and comments.

2.2 Usage Data

Log Data: IP address, browser type, operating system, and pages visited.
Device Information: Device type, unique device identifiers, and mobile network information.
Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Services and store certain information.

We only collect data necessary to provide our services and improve your experience.

3. ThinkNCollab CLI Information

When you install and use the ThinkNCollab CLI (Command Line Interface) package, we collect and process specific information to ensure secure authentication and functionality:

3.1 CLI Installation

The ThinkNCollab CLI is available as an npm package. During installation, we collect:

Installation timestamp and version
Node.js and npm version information
Operating system and architecture details

3.2 tncrc Configuration File

After successful authentication, the ThinkNCollab CLI creates a .tncrc configuration file in your system's base folder (user home directory). This file contains:

Encrypted authentication token for API access
User identification information
Workspace and project preferences
CLI configuration settings

            # Example .tncrc file structure (values are encrypted)

            {

              "user": {

                "id": "encrypted_user_id",

                "email": "encrypted_email"

              },

              "auth": {

                "token": "encrypted_jwt_token",

                "expires": "2025-12-31T23:59:59Z"

              },

              "workspace": {

                "id": "encrypted_workspace_id",

                "name": "encrypted_workspace_name"

              }

            }

3.3 File Verification During Push Operations

When you push files to ThinkNCollab using the CLI, the system verifies your identity by:

Reading the encrypted authentication token from the .tncrc file
Validating the token against our secure authentication servers
Confirming user permissions for the target workspace/project
Logging the push operation for security auditing

Security Warning: The .tncrc file contains sensitive authentication information. Never share this file with others or commit it to version control systems. If you suspect your token has been compromised, regenerate it immediately through your account settings.

3.4 CLI Usage Analytics

We collect anonymous usage statistics from the CLI to improve functionality:

Command usage frequency and patterns
Error reports and performance metrics
Feature adoption rates

This data is aggregated and anonymized, and cannot be used to identify individual users.

4. How We Use Your Information

We use your information for the following purposes:

To provide core features like Rooms, Boards, and Notifications
To validate user-submitted ideas and facilitate collaboration
To process transactions and send payment confirmations
To communicate with you about updates, promotions, and support
To monitor and analyze usage trends and preferences
To detect, prevent, and address technical issues or security breaches
To authenticate CLI users and secure file push operations
To improve CLI functionality and user experience

Analytics: We use aggregated data to improve our services, never to identify individuals.

5. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

With Your Consent: When you give us explicit permission to share your information.
Service Providers: With third-party vendors who assist us in operating our Services (e.g., Razorpay for payments, Jitsi/Zoom for video conferencing, SMTP providers for emails).
Legal Requirements: To comply with legal obligations, enforce our policies, or protect our rights and property.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

Important: We require all service providers to maintain the same level of data protection as we do.

6. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest using TLS/SSL protocols
Regular security audits and vulnerability assessments
Role-based access controls to limit who can view or process your data
Secure password hashing using bcrypt algorithm
Input validation and sanitization to prevent injection attacks
Secure token generation and validation for CLI authentication
Encryption of .tncrc configuration files

Data breach notifications will be issued within 72 hours of discovery.

Security Tip: Always use strong, unique passwords for your accounts and never share your .tncrc file.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information in your profile.
Deletion: Request deletion of your account and associated data.
Export: Export your data upon request in a machine-readable format.
Opt-Out: Disable cookies and notifications through your account settings.
Token Management: Regenerate or revoke CLI authentication tokens at any time.

8. Cookies and Tracking

We use session cookies to:

Track user login and maintain secure sessions
Remember user preferences and settings
Collect basic analytics to improve our Services

You may disable cookies via your browser settings, though this may affect functionality.

9. Children's Privacy

ThinkNCollab is not intended for children under 13. If we discover we have collected data from a child under 13, we will promptly delete such information.

10. Changes to This Policy

We may update this policy periodically. Users will be notified of major changes via email or in-app alert. The "Last Updated" date at the top of this page indicates when changes were made.

11. Contact Us

If you have questions about this Privacy Policy or your data:

Email Us

admin@thinkncollab.com

Our Location

(Remote HQ)

Our Privacy Commitment

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